WHY CHOOSE US?
Mortgage advice – with your own personal expert
Response Mortgage Services provides expert independent mortgage advice for everyone from first timers and remortgagers, to experienced buy to let landlords.
Our ability to see the whole market, to cut through the fine print and explain the pros and cons of each product makes life easy. Our contacts, our experience and our dogged determination makes it all happen, from initial mortgage advice to money in the bank.
Whole of Market
As an independent mortgage adviser, we have access to the whole of the mortgage market. That means we are able to find the very best mortgage for you from all of those available.
Our years of experience in mortgages have allowed us to build up a huge knowledge of the market. Not only do we use this knowledge when we see our clients, but we also use it well before we even get in front of them. Our specialists research the ever changing mortgage market daily so you are safe in our hands.
MEET OUR TEAM
Our business is based on building a long-term client adviser relationship and thus we will always work in your best interests. We will always treat your fairly. You can expect that in all our dealings with you, we will:
Treat you as you would expect to be treated
Never take advantage of you
Be open and honest with you
Quickly put right any mistakes we make
I started Response Mortgage Services in June 2005 following on from a period of being a Financial Adviser for one of the large national insurance companies. At Response Mortgage Services we have always had the ethos that customer service is key to our success and this is still our major strength. I am lucky to have a great team of staff around me who are all at the top of their game.
I look to personally get involved with all kinds of financial enquiries, (normal residential mortgages, specialist buy to let mortgages, commercial & development finance as well as making sure all our clients are fully protected against the worst happening too). Away from work I love any kind of sport (more watching these days than playing!)
My 2 boys (Josh & Alfie) play rugby – which dictates what we do with our weekends (and we are massive Leeds Rhinos fans). I am married to Lesley and as well as my 2 boys I also have a teenage daughter (Georgi) who is also growing up too fast.
Mortgage & Protection Adviser
I joined Response Mortgages in 2018, bringing with me numerous years of experience as a Mortgage and Protection Advisor in an estate agent environment.
The main focus for me is the customer’s journey; from start to finish I want to maintain and ensure customer satisfaction so that my customers can buy their dream home stress-free!
As well as spending time with my husband, family and friends, my time is filled enjoying music concerts, festivals and travelling to new places.
Senior Mortgage & Protection Adviser
I have been in the financial industry since 1989 and have specialised in mortgages and protection since 2001. I have gained my experience whilst working for a Leeds based mortgage broker for 9 years and the last 10 years working as a mortgage and protection adviser for the largest estate agency in Leeds.
My key strengths are residential mortgages, buy to let mortgages and ensuring that my clients are fully protected should the unexpected happen.
I am a great believer in customer service and that the customer comes first. This which fits in perfectly with the ethos of Response Mortgage Services.
In my spare time I enjoy watching any kind of sport particularly (football and F1), walking and spending time with my children and grandchildren.
Mortgage & Protection Adviser
With 30 years in the financial service industry, it was great to join Andy and his team in 2021, as we share the same desire to deliver expectational customer service.
My career been focused on financial service, from being an Independent Financial and Mortgage Adviser, to being Network Mortgage Manager for TSB. Delivering trusted mortgage and protection guidance has always been at my core. I’m a believer that our home is our happy place, the place to feel safe, where memories are built with friends and family, a place filled with love and laughter.
Away from work, I am married to my American husband Paul and between us we have 8 children, so we love to spend time in the UK and USA. But my main hobby is bringing ugly homes back to life. I am living in my 7th “doer upper” and spend my spare time doing DIY!
Life & Income Protection
I have worked with Response since 2008 and done various roles along the way. I qualified to be an Independent Financial Advisor in 2010, and since then have been specialising in financial protection for the last few years. I can’t imagine working anywhere else, as I love the ethos here at Response of putting clients’ needs first, no matter what – it enables me to sleep at night!
My husband and I have a little dog that we dote on and enjoy taking for walks. We also love travelling, reading and cooking – and eating!
After graduating from University in 2017 I began my working life in the Public & Employer Liability Claims sector. In 2018 I moved to the Mortgage & Protection industry, where I could continue helping clients. I believe customer service is one of the most important aspects of the job, to make the process as easy and stress-free as possible for our clients. In my time outside of work, I like to catch up with family and friends, try out new recipes, and visit new countries. My favourite locations so far have been New York & New Zealand!
I started working for Response Mortgages after finishing Sixth Form in 2015. Since then I have learned a lot from working with such a great team and I am always looking to expand my knowledge further.
In my spare time I like to go to the gym and I also follow boxing.
I joined response mortgage services in 2020 and have 7 years’ experience in financial services working in banking, insurance and equity release. In 2019 I became CeMAP and CeRER qualified. I believe customer satisfaction is the most important part of the job
In my spare time I like to go to the gym, watch rugby league and spend as much time as possible on holiday.
I joined Response Mortgages in 2020 after 2 years admin experience in the mortgage industry. I thoroughly enjoy working in mortgages and client satisfaction is the best part of the job. Before my working life I studied Business, Retail and Admin at Leeds City College.
In my spare time I enjoy walking my 2 dogs, Roxy the pug and Stella the bulldog!
I also like spending time with family and watching football.
I have worked in banking since 1998 working for numerous banks and building societies starting as counter staff and working my way through the ranks to becoming a branch manager. I became a CeMAP qualified adviser in 2006.I retrained to be a AATQB Bookkeeper and SAGE level 3 Payroll advisor. Working at Response as an Accounts manager allows me to join both my knowledge of the Mortgage and protection world with the accounts and payroll side of the business.
In my spare time I spend as much time as possible on holiday and exploring the world. At home I walk for miles with my Miniature dachshund Stan-Lee, and spending time with family.
Social Media Manager & Administrator
I started working for Response Mortgage Services in June 2018 after completing a 2 weeks of work experience placement here and have been apart of the team ever since. I have learnt a lot from my time at Response Mortgages to give me a good foothold to start a career in the financial services industry. I work at response part-time and I am responsible for completing tasks behind the scenes to check on our back system to make sure everything is working and as it should be. I also play a big hand in our social media platforms by putting out posts, manning campaigns and running competitions.
Alongside working at Response Mortgages, I am also currently studying at Notre Dame Catholic Sixth Form College where I am doing A Levels in Business, Psychology and Physical Education.
In my spare time, I play for the Open Age team at Garforth Tigers as well as coach the under 10’s. Additionally to playing rugby I’m also a Leeds Rhinos fan and go to the games every week (I even went to Melbourne to watch them in 2018). I enjoy travelling and I am currently learning to drive so will be going for many weekend stays around the UK with my partner and mates. Finally, I am really into my music and go to lots of gigs and festivals as well as playing the guitar myself.
I am passionate about the customer journey and enjoy working with clients to achieve their end goals. My goal is to maintain and ensure customer satisfaction from start to finish, so that our customers feel valued every step of the way.
Out of work I enjoy spending quality time with my family and friends, and travelling to new places!