MEET OUR TEAM
I started Response Mortgage Services in June 2005 following on from a period of being a Financial Adviser for one of the large national insurance companies. At Response Mortgage Services we have always had the ethos that customer service is key to our success and this is still our major strength. I am lucky to have a great team of staff around me who are all at the top of their game.
I look to personally get involved with all kinds of financial enquiries, (normal residential mortgages, specialist buy to let mortgages, commercial & development finance as well as making sure all our clients are fully protected against the worst happening too). Away from work I love any kind of sport (more watching these days than playing!
My 2 boys play rugby league which dictates what we do with our weekends and we are massive Leeds Rhinos fans). I am married to Lesley and we have 3 children who are all growing up too fast.
Mortgage & Protection Adviser
The main focus for me is the customer’s journey; from start to finish I want to maintain and ensure customer satisfaction so that my customers can buy their dream home stress-free!
As well as spending time with my fiancé, family and friends, my time is filled enjoying music concerts, festivals and travelling to new places.
Mortgage & Protection Adviser
I have been in the financial industry for 18 years, having gained my qualifications in financial planning whilst working as a paraplanner for a pensions and investment company. Later I decided to study and obtain my exams to become a mortgage adviser and worked as an adviser for 6 years within an estate agent. As from February 2017 I now work as a Mortgage & Protection adviser here at Response Mortgages.
I am a keen runner and run marathons each year in different parts of the world.
In my spare time I like to go to the gym and I also follow boxing.
Life & income Protection
My husband and I have a little dog that we dote on and enjoy taking for walks. We also love travelling, reading and cooking – and eating!
I’ve always worked in a customer focused environment as I find customer satisfaction the most rewarding part of my job.
I’ve recently moved to York and am thoroughly enjoying all that York has to offer. My Partner and I are also “enjoying” renovating our home; looking forward to relaxing in our garden with a glass of wine when it’s all finished!
Business Development Manager
I entered the mortgage industry in 1999, so many years of expertise in mortgage and protection advice. My role now at Response Mortgage Services is to build relationships with new and existing clients (no longer advising) and also to work with our advisers in the office to ensure the best customer outcome for those clients.
I am passionate about placing the customer first and I pride myself on this.
I am a keen follower of Rugby League and Cricket, I have many sports professionals as clients, I practice yoga and meditation and have a love of Blues and Rock music. I also play the guitar (badly). When I have any spare time, I volunteer to cook at the local homeless project.
I have recently joined Response Mortgages after an 18 month apprenticeship in a legal firm after leaving school. I’m excited to learn and grow within the company.
Social Media Manager & Administrator
I started working for Response Mortgages after finishing High School in 2019. Since then, I have learned a lot from working at Response Mortgages part-time on a weekend and this has given me a good start in the Financial Services Industry. I will continue to work at Response Mortgages whilst studying Business at York College.
In my spare time, I like to go to most Leeds Rhinos matches and also play rugby myself, I also enjoy going to concerts.